While some SSU Solutions are SaaS-based (meaning you just sign up and a tool, online ordering page or website is automatically installed), other SSU Solutions (like the Mobile Apps for example) require additional manual (ie. human) setup because the overall processes are so complex, so you may be required to pay a one-time setup fee.
To be as fair as possible to all our Members (and be able to provide the very best service) we base priority (for Installs and Support Inquiries/Requests) around Membership Plan seniority (ie. the higher plans get first priority) and then a first-come first-served basis.
Example: 50 Members signup for the Annual Pro Plan. They are Level 1, but within the group, the first member to sign up is Level 1 (#1) and the second member is Level 1 (#2) and so forth.
Membership Type | Priority Level | Setup Fee Rate
Note: Partners are Members who purchase the Lifetime Membership at a one-time fee of $99 or Members who pay a higher fee for the ultimate level of service and priority.
If you have any questions about our Membership Priority Levels or policies, please feel free to reach out at email@example.com